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[CQ-Contest] re: Casual contesters...

Subject: [CQ-Contest] re: Casual contesters...
From: bogus@does.not.exist.com (bogus@does.not.exist.com)
Date: Wed Mar 21 11:18:28 2001

        I also subscribe to CQ Magazine for its contest listings.

        I understand that it might not be good for all contesters to stop 
        their subscriptions because that might cause CQ Magazine to
        experience hard times and thus not continue to sponsor contests.

        I understand that contest results are not printed until just before
        the next running of the contest in order to stimulate interest in
        the next running of the contest.

        What I don't understand is why CQ is so slow with shipping out the
        plaques.  (We saw reasons for the late certificates listed on this
        reflector about a year ago.  It was obvious to me that efforts were
        being made in good faith.)  I am owed a plaque from 3 years ago, and
        sadly enough there are many people owed them from longer than that.
        Perhaps CQ Magazine forgets that failure to deliver a promised
        product in a timely manner amounts to a customer service problem,
        and that customer service problems are very often the cause of lost
        sales.  We are, after all, on a two way street.  So, I fully
        understand why someone would decide to let his CQ subscription lapse.
73, Dave Clemons K1VUT

Dave Clemons

Evans Griffiths & Hart, Inc.
55 Waltham Street, Lexington, MA 02421
(781)861-0670, (781)860-9321 (Fax)

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