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Re: [RFI] FCC Complaint Filing

To: "'Dave Cole'" <dave@nk7z.net>, <rfi@contesting.com>
Subject: Re: [RFI] FCC Complaint Filing
From: "N8GLS" <n8gls@arrl.net>
Reply-to: n8gls@arrl.net
Date: Fri, 22 Nov 2019 11:44:11 -0500
List-post: <mailto:rfi@contesting.com>
Thanks Dave,

Have kept my diplomacy intact throughout the entire process.  I purchased
all the chokes needed (at my cost) and gave them all to him with the
repeated offer to install myself.  Thus the reason for the FCC complaint as
I see no other recourse.  I did again last night reach out to the ARRL for
any possible intervention while this is in the FCC's "inbox" for action.

73, Brad N8GLS

-----Original Message-----
From: RFI <rfi-bounces@contesting.com> On Behalf Of Dave Cole
Sent: Friday, November 22, 2019 7:59 AM
To: rfi@contesting.com
Subject: Re: [RFI] FCC Complaint Filing

Brad,

It seems like your neighbor was being helpful at one point...  If this is
the case, protect that relationship at all costs...  It is useful, and will
get your RFI solved a LOT FASTER, which is the goal...

 From your description, it sounds like some sort of outside light was
installed, and is without a doubt causing your RFI, be sure to keep notes on
all of this in the event the relationship turns sour, and you do need the
FCC.

Sidestep all the photos, graphs, and charts, and just offer to replace the
light at your cost.

I know that by rights you could force the issue with them, and make them pay
for replacement, but why?  The goal is to get your RFI gone...  I have done
this with several neighbors, it works, the RFI goes away, and in most cases,
the cost has been less than 50 bucks, and the time is around a week to
solve...

Again, you are in the driver seat here, but why make it hard by involving
the FCC, solving it that way will take months and months. 
Replacing the light will take a weekend...

73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources

On 11/21/19 8:52 PM, N8GLS wrote:
> Thanks Mike,
> 
>   
> 
> The RFI started occurring on the Sunday I returned from Hamvention.  Just
installed the new IC-9700 and the band scope was showing pulsating band wide
noise.  Also the s-meter on the 2m FM rig was fluctuating up to almost full
scale even though no signal was present.  Going outside I noticed the newly
installed deck lights, called my neighbor, and sure enough he just finished
Saturday installing them.  I asked him to turn them off for a minute and the
noise disappeared, turning them back on brought it back.  I was able to get
a spare light he had, took it in the shack and regardless of being powered
off pure DC or low voltage AC it was emitting RFI like I never saw before.
See my QRZ page for links to the videos (intentionally non-technical) for my
neighbor, the Mfg and for the ARRL.
> 
>   
> 
> 73 de Brad, N8GLS
> 
> Mentor, OH
> 
>   
> 
> From: Michael Martin <mike@rfiservices.com>
> Sent: Thursday, November 21, 2019 8:32 PM
> To: n8gls@arrl.net
> Cc: rfi@contesting.com
> Subject: Re: [RFI] FCC Complaint Filing
> Importance: High
> 
>   
> 
> Hey Brad I'm sorry to hear about your issue too bad it's not uncommon!
> 
> I don't remember seeing or hearing about how you determined that there's
lights were the issue!
> 
> I'm not second-guessing you I'm just curious as to the method you used to
determine they were the cause of the problem.
> 
> I'd also be interested in knowing where this is, the state & town.
> 
> Best wishes to you
> 
> Get BlueMail for Android <http://www.bluemail.me/r?b=15726>
> 
> On Nov 21, 2019, at 7:12 PM, N8GLS <n8gls@arrl.net <mailto:n8gls@arrl.net>
> wrote:
> 
> I filed an "informal" complaint with the FCC a month ago regarding RFI 
> emanating from a neighbor's installation of LED Deck Lights done back 
> in May 2019.  I did receive one response that a ticket number was 
> assigned and have been regularly checking the status but no further 
> "action" yet.  I realize this may be a fairly long process and may not 
> go anywhere but was curious if anybody here has ever filed a complaint 
> and if so how long it took before some indication of status was received
??
> 
>   
> 
> A little history:  The interference affects almost the entire 2m band.  
> This neighbor was initially cooperative and once I found a solution (a 
> simple combination of Chokes) I bought and gave him all the chokes 
> needed for the entire deck as well as offering to install them myself 
> or at least help.  A reply of "no help needed, I can install myself no 
> problem" gave me an indication of sincerity ..that was back in July.  
> These lights have turned on at dusk and off at about 1am every single 
> day since May.  I politely called him again the beginning of Oct 
> reminding him the interference was still emanating from the lights and 
> I would still install if he didn't have the time.  That call ended 
> with an agitated response of  "its not my problem" and "I don't 
> believe by merely buying these lights in any way makes me responsible 
> for anything", followed by "If they were so bad they wouldn't be 
> sold".  It was clear there was no intention of installing anything at 
> any time and further conversation about the situation would be 
> fruitless.  Left with no other solution I filed the informal complaint 
> and included a summary of the issue, timeline of events and links to a
couple videos showing the interference being received as well as one
solution to remedy it.
> 
>   
> 
> Frustrating to say the least, and sadly, words like "cooperation", 
> "politeness", "neighborly" and "respect" don't seem to mean much these
days.
> 
>   
> 
> 73 de Brad, N8GLS
> 
>   
> 
> 
>    _____
> 
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