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To: <tentec@contesting.com>
Subject: [TenTec]
From: cshinn@connect.net (Charles D. Shinn)
Date: Mon, 5 Jan 1998 20:35:31 -0600

[Charles D. Shinn]  Hi all; several weeks ago I alluded to 
a service issue that I had with Ten Tec. I did this in a public forum because I 
was frustrated at not having received 
a return phone call. The issue I was upset about was discretionary in that the 
problem was a judgement call and could have gone either way;i.e. costs absorbed 
by TT or by myself.
I am pleased to say that the issue is resolved to my satisfaction.Ten Tec 
choose to allow me some grace and, in 
my opinion, went the extra mile. Thankyou Ten Tec.

        W7MAP said that. 

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