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[TenTec] UPS and the dreaded damaged package

To: <tentec@contesting.com>
Subject: [TenTec] UPS and the dreaded damaged package
From: wb4wen@hotmail.com (bill buchanan)
Date: Fri, 20 Nov 1998 09:30:41 PST

Many good replies concerning UPS and the dreaded damaged package.
Seems that most agree that we must begin to hold our service society to 
its contracts...otherwise there is going to be a continual and 
increasing insensitivity to the fact that they subsist by the wishes of 
those they contractually service. It is the desire for ever enlarging 
base without the abality to properly service (greed) that can and does 
become the hunger that eats at all. At the same time it is up to us to 
be as careful to treat those within the machine to the care and 
understanding that we desire reflected upon us.

It is my natural tendency to leave well enough alone. This also reflects 
many who lean the same direction. At times it is necessary to put away 
passivity and do what is right. 

I've always appreciated Ten Tecs care and feeding of those who have 
purchased new or used equipment in the Ten Tec line. This reflector 
exists for several reasons , one ,as a customer base for comment on not 
only the equipment, but also the service provided. Whether good or bad. 

As with the UPS item there is always the exception to the rule, but 
guys/gals let us know about it, too. Enjoy the reflector and all it 
We've got alot of nice OMs, YLs and XYLs out there, and a few of them 
use TEN TEC, and some of them are on this reflector.....Its a minor 
group on the internet, but a fine one! 



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