I have on several occasions had problems with UPS damaging equipment. After
a lengthy wait for them to act I lodged a formal complaint to the State
Attorney General's Office. The response was quite swift after that. On one
delivery UPS left my Omni VI in a carport about 60 feet from the house and I
did not find it for three days, by that time the container was soaked from
rain. UPS has definitely lost its touch. I have found the Post office a
better method for smaller articles. Nothing is perfect. ....JOe
bill buchanan wrote:
> To ALL
> Many good replies concerning UPS and the dreaded damaged package.
> Seems that most agree that we must begin to hold our service society to
> its contracts...otherwise there is going to be a continual and
> increasing insensitivity to the fact that they subsist by the wishes of
> those they contractually service. It is the desire for ever enlarging
> base without the abality to properly service (greed) that can and does
> become the hunger that eats at all. At the same time it is up to us to
> be as careful to treat those within the machine to the care and
> understanding that we desire reflected upon us.
> It is my natural tendency to leave well enough alone. This also reflects
> many who lean the same direction. At times it is necessary to put away
> passivity and do what is right.
> I've always appreciated Ten Tecs care and feeding of those who have
> purchased new or used equipment in the Ten Tec line. This reflector
> exists for several reasons , one ,as a customer base for comment on not
> only the equipment, but also the service provided. Whether good or bad.
> As with the UPS item there is always the exception to the rule, but
> guys/gals let us know about it, too. Enjoy the reflector and all it
> We've got alot of nice OMs, YLs and XYLs out there, and a few of them
> use TEN TEC, and some of them are on this reflector.....Its a minor
> group on the internet, but a fine one!
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