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[TenTec] Omni-VI Trouble..??

To: <tentec@contesting.com>
Subject: [TenTec] Omni-VI Trouble..??
From: sales@tentec.com (Ten-Tec Inc. Amateur Radio Sales)
Date: Tue, 24 Nov 1998 06:37:22 -0500
At 11:09 AM 11/22/98 -0500, you wrote:
>As a new Ten-Tec ownwer (Omni-V) and a new reader to this reflector it sure
>seems that there are alot of messages reporting trouble with the Omni-VI.
>Is there a major problem with this radio..?? Did ten tec have this trouble
>with the other models it produced.?? Just curious..
>73 de Tim  K0FL

Hi Tim (and reflector):

If you read back through the archive of this reflector (going back
more than two years) you'll find that there has been lots of 
discussion, both pro and con, on the Omni-VI/Omni-VI Plus and other 
models we have manufactured over the years. 

The Internet has turned out to be a major influence in the amateur
radio "business".  No longer are purchasing decisions based on ARRL
Product Reviews and (literally) word of mouth.  You can read back
through the archive of the Ten-Tec Internet reflector and read more
than two years' worth of comments, pro and con on our equipment. 
Not a bad way to decide for yourself if you want to invest in a
particular piece of gear.

I have often wondered if the Internet is a positive or negative
influence for Ten-Tec on decisions to purchase equipment.  
Our Omni-VI Plus owners are the most intelligent, demanding hams
around.  You have to be a little outside the norm to understand
what the benefit of owning one of our rigs is in the first place.
With that in mind, we are held to a very high standard by our
owners, a standard that we fully believe we are able to meet. 

I'm hoping that I can provide some perspective for the comments 
that appear on the reflector about our equipment.  We have 
thousands of Omni series transceivers in circulation.  Our total 
service department time needed for those transceivers is one 
lone technician, who services not only the Omni-VI, but the Omni-V,
Paragon, Paragon II, and our older obsolete handheld VHF rigs.
Thanks and 73,
Scott Robbins, W4PA
Amateur Radio Product Manager 


Ten-Tec, Inc., 1185 Dolly Parton Pkwy, Sevierville, TN 37862 USA 
  Contact Mon-Fri Eastern: Office/Tech (423) 453-7172 9 am-5 pm.  
  Repair (423) 428-0364 8-4.  Sales (800) 833-7373 9 am-5:30 pm.
  Fax (423) 428-4483 24 hrs.  Visit us at <http://www.tentec.com>

  --->--->---> Please note: E-mail <sales@tentec.com> for sales 
  and general product info only.  We presently do not offer 
  repair, parts, or kit building tech support by electronic mail, 
  please telephone.

  Ten-Tec manufactures amateur radio equipment, military and com-
  mercial use HF radio equipment, custom aluminum and steel 
  enclosures and has an on-premises, fully equipped tool and die
  facility supplying metal and plastic injection mold industries.
  Potential tool and die, custom enclosure or communications 
  electronics customer?  Contact us with your needs. 

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