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[TenTec] Omni VI plus on SSB

To: <tentec@contesting.com>
Subject: [TenTec] Omni VI plus on SSB
From: km4dt@mindspring.com (Alan Childress)
Date: Fri, 27 Nov 1998 23:39:37 -0500
>Hello Alec,
>No Im not kidding about TenTecs's customer support.
> ...the support that TenTec shows its customers is getting legendary.
>From experts walking the hams through procedures to fix their own rados
>to sending them the parts to fix it themselves. Then if it has to be
>sent, they phone you to talk about things...

I can't understand why Alec had such difficulty, but this is not typical of
TenTec. I've never had the pleasure of dealing with a company that treats
it's customers any better than TenTec does. This as much as anything else
will ensure my continued business and recommendation to my friends.

<Alan> KM4DT

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