From: Dan Newby <firstname.lastname@example.org>
To: TenTec@contesting.com <TenTec@contesting.com>
Date: Tuesday, December 01, 1998 11:48 AM
Subject: Re: [TenTec] ten-tec legend and reality
>At 11:41 AM 12/1/98 -0500, you wrote:
>>>Yeah, but those Japanese factorys have repair facilities here in the
>>>USA. Ten-Tec does not have such a place in Poland, I betcha!
>>So, if I call the local Kenwood repair facility I will be put in direct
>>contact with a tech who knows my rig and who will walk me through a
>>diagnostic process to try and fix my problem for me?
>I have had that done with both Icom and Yaesu, at their respective US
That's real funny...I contacted Kenwood with a problem with my HT...They
very courteously informed me that I should buy a new Kenwood HT, and even
suggested a model number! (The most expensive model, of course.) If that is
customer service, they can keep it! (No suggestions on what to do with my
HT...if it's more than a couple of years old, they won't touch it with a 20
foot pole.) No more Kenwood stuff for me, I've had enough.
Phil - KB8TRK
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