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[TenTec] service problems

To: tentec@contesting.com
Subject: [TenTec] service problems
From: yash@aol.com
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Tue, 21 Jun 2005 10:38:29 -0400
List-post: <mailto:tentec@contesting.com>
Hi to all
    Just received my jupiter back from tentec service. It was out of 
warrenty and went in for rf problems with the remote tuning pod.
  They fixed the problem,updated the software... AND ........ went thru 
EVERY function with a complete bench check out list. When I
  talked to service dept. the rig was repaired a week eariler ,but was 
waiting for its complete check out, before returning.
      Iam for one, happy to give them the time and get the rig back @ 
100%  with no missed service problems.Ever had your rice box ,go thru a
complete checkout,when you sent it in for a problem? the invoice 
usually just says repaired,thank you.
     Tentec wrote details of what was done etc. and included the results 
of the check out.
 Total time was 3 weeks.
thanks for listening.
dale  K8QI

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