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Re: [TenTec] Ten Tec Support

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] Ten Tec Support
From: "Joseph A. & Ruth O. Ryan" <ablee@bellsouth.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Sat, 23 Jul 2005 21:27:28 -0400
List-post: <mailto:tentec@contesting.com>
I totally agree, Vince.
Joe, KX4JR

At 05:57 PM 07/23/2005, you wrote:
>Gentlemen:
>     I, for one, have enjoyed my long term consumer relationship with Ten 
> Tec and I offer my support of both their products (by purchasing them) 
> and their policies (by understanding and abiding by them). I have found 
> Ten Tec sales and support staff to be courteous, fair and professional. 
> My service-after-sale experiences with Ten Tec have been superior 
> compared to competing manufacturers.
>     I fully intend to patronize Ten Tec in the future, regardless of what 
> I read on some of these reflectors, because I appreciate the company's 
> individual service and superior equipment. My Orion is a significant 
> improvement over my Omni 6+ and I plan to give v2.0 a real test once its 
> made available before I come to any conclusions.
>     We are fortunate indeed to have such a manufacturer, and a 
> representative like Scott, who cares enough to read and listen to our 
> needs and even our complaints. You have read for yourselves the lengthy 
> replies he has offered to your questions in the past few days. Although 
> some of what he may be reading here of late may give him some irritation, 
> Ten Tec will get through this unveiling of its new offering and I have 
> confidence that it will be widely embraced by the amateur community. 73,
>
>Vince K7NA
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