Paul's comment needs expansion: Service up and down the chain is so much
more important than first-cost. Correllary: You don't necessarily get what
you pay for. K3TX
----- Original Message -----
From: "Paul Gates, KD3JF" <pearly732003@yahoo.com>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Tuesday, June 19, 2007 7:15 AM
Subject: Re: [TenTec] Ten-Tec Customer Service
> John you are correct in your comments on Customer Service. All the
> companies that advertize for car insurance is a good example. Price is
> important but is secondary to Customer Service.
>
> Paul Gates, KD3JF
> Glen Burnie, MD
> Retired pastor
>
> K5XS@aol.com wrote:
> John,
> I don't think the message is hidden at all ;-).
> Your experience tracks with mine. I have never had an unpleasant
> experience with the company after owning their gear for about a dozen
> years.
> Bernie K5XS
>
> In a message dated 6/18/2007 9:22:13 P.M. Central Daylight Time,
> wa4jm@earthlink.net writes:
>
> When you hear about lengendary customer service, the ONLY company that
> comes
> to mind is Ten-Tec.
>
> A product, any product, is only as good as it's customer service.
>
> Is there a hidden message here?
>
> Regards, John-WA4JM
>
>
>
>
>
>
>
>
>
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