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Re: [TenTec] Ten-Tec commitment to customers...

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] Ten-Tec commitment to customers...
From: John Graves <jh.graves@verizon.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Fri, 14 Dec 2007 17:15:58 -0500
List-post: <mailto:tentec@contesting.com>
As an owner of a Jupiter, Omni-C. Argosy, and RX-10/TX100, I can't begin 
to complain about support for all of these rigs, some of which date 
waaay back.  Any time I have had a question, I have received a useful 
answer/suggestion.  They will repair any of these within the limitation 
of available parts.  TenTec is not making money by helping me bring my 
RX-10 back to life, but they sure are making it easy to be loyal.

John Graves
>> There seems to be a number (however small or large) of users who  suggest:
>> 1)  Ten-Tec is close to abandoning its customers of some models ("If  they 
>> do
>> not plan any additional revisions or upgrades, they should clearly state
>> so.").  
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