I well remember what one of the techs told me at Dayton from TenTec when the
Omni V came out. I saw the big price tag and he said, "This radio is not for
everybody!" I guess there is a market out there that some people are willing to
pay tons of money for a radio. I can tell you it is not for me.
Someone mentioned in an email in the last day or two why Elecraft has been
successful in today's radios. I wonder if anyone was listening.
K5XS@aol.com wrote: This whole discussion is interesting to me.
There seems to be a number (however small or large) of users who suggest:
1) Ten-Tec is close to abandoning its customers of some models ("If they do
not plan any additional revisions or upgrades, they should clearly state
so."). My experience is anything but that, including my experience with
for their older models. I'd love to have a "customer account software
developer" to instantly incorporate every comment into revised software, but
sense is we are somewhere far from abandonment and (reasonably) far from
instant gratification. I think the reason Ten-Tec hasn't "clearly
not plan any additional revisions or upgrades" is because they DO intend to
revise the code--when doing so is practical in their overall priorities, and
that's what they have said.
2) Ten-Tec no longer "loves or supports" their products. ("Ten-Tec is a
tin-bending shop with a circuit designer talent pool that loved and supported
their products until they became a
software company and started to struggle [underlining mine].") I just don't
buy that. I have been helped with answers to lots of questions regarding
old Ten-Tec stuff and new. I will add, I have been using my Orion II for
to a year, and have had no reason to look for support. I think I am a
fairly heavy (weekend) multi-mode user, and have had no reason to ask for a
revision. I am still running the software that came with the box (2.037j)
and have never encountered a bug in CW, SSB, PSK, AFSK-RTTY, FSK-RTTY, FM, AM,
or Slow Scan. My XYL, six harmonics (and grandkids) will attest that I am
finicky (she calls me OC, and I love the TV program "Monk"), so I am not shy
about reporting bugs; I just haven't had one! I guess the hottest topic
has been audio quality. Well, with the right AGC settings, I am delighted
with the audio in CW, AM, FM, and SSB, so I am at a loss to understand the
issues. I'll admit I may be missing something, but I don't know what it would
3) They have lost product focus ("They lost product focus and may have a
shot at survival with the OMNI VII if..."). I don't see it with Ten-Tec, but
think I do with Kenwood, Yaesu, and Icom. Their products seem to have very
short life cycles, and support is problematic once the products are replaced.
Ten-Tec's product roadmap has been pretty clean in my eye. In the past
decade or so: Omni VI+, Pegasus Jupiter, Orion, Orion II, Omni VII. I think
that's been pretty focused. (I would guess they might have put off releasing
the Orion until it could have been what the Orion II is today, but we can
debate the "Wait for the better before you release" discussion every company
I am not a sunshine pumper by habit, and I think I know when I see poor
support for hardware, software, or services. I have not seen it with Ten-Tec.
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