[Top] [All Lists]

Re: [TenTec] Ten-Tec commitment to customers...

To: tentec@contesting.com
Subject: Re: [TenTec] Ten-Tec commitment to customers...
From: Jerry Volpe <kg6tt@arrl.net>
Reply-to: kg6tt@arrl.net,Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Fri, 14 Dec 2007 15:54:01 -0800
List-post: <mailto:tentec@contesting.com>
[Gosh Grant you have mellowed out a bit... I have about three years 
worth of your emails on this subject. You weren't always so forgiving. 
:).  ]

Anyway I received a lot of email on this topic so I know I am not alone 
by any means. Thank you all.

What do I want? Clearer communications from Ten-Tec to the owners I 
suppose. Let us know what to expect and when we might expect it.... 
perhaps let us see a summary of what has actually been reported and the 
proposed response/priority. As a consumer I believe it is important to 
know what you have paid for... what is possible... what is likely... and 
when the firmware is essentially 'done' so we can decide whether or not 
we have the value we expected.... should we keep the transceivers or 
perhaps more on. As an RF and computer engineer myself... with a pretty 
solid understanding of the problems inherent to emulated circuit 
design... I know better than to expect perfection. What I experience is 
mostly good.... very good... but then there are the times when my Orion 
goes off to some other place... when it madly clicks in my ears to let 
me know it is faithfully responding to each and every one of my outbound 
'dits' and 'dahs'... when my head pounds trying to decipher one signal 
from many others in a pileup because the AGC is too compressed.... when 
I experience actual hearing fatigue (migraine headaches) after several 
hours of Orion time when I have absolutely no issue with my Omni-C, 
Triton IV, Corsair II (all the OLD, obsolete, Ten-Tec designs from the 
80s). Yes, some of you state that you share some or all of my 
experiences or even issues of your own discovery... some of you say you 
have none of these issues and completely satisfied. I can accept any of 

What do I really want? To be able to express my viewpoint on a reflector 
read by others who use the same equipment, even when my viewpoint goes 
somewhat against what some others may be experiencing....  and have my 
comments accepted as just... my own... from my experiences even when 
they differ from yours.

73 to all!

Jerry, KG6TT

From: "Grant Youngman"

I'm sitting here trying to figure out what you guys want.  1KW tranmitter
firmware?  dc to light receive firmware?  CW decoders? A driver for your new
52" plasma display? Teleportation technology?  Fully automatic contest
participation?  Menu selectable cabinet colors?

Seriously, there are still some things all of us would like to see
"improved", depending or whether your point of view is that something is
broken, or "it doesn't work the way I want it to and I paid for it to work
THE WAY I WANT IT TO", or I couldn't break the pileup because I couldn't
hear the guy (and you think you would have heard him on something else?), or

If you believe spending a few more kilobucks on some other radio will take
you to Nirvana, then you haven't owned many radios.

And if you have a grumble about actual support, then you also haven't owned
many radios from other vendors.


Ralph Jerald "Jerry" Volpe
Amateur Radio Operator KG6TT
FISTS 12304
788 Chestnut Drive
Fairfield, CA 94533


510 325-7724
707 399-8838 FAX

TenTec mailing list

<Prev in Thread] Current Thread [Next in Thread>