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[TenTec] TenTec Digest, Vol 95, Issue 39

To: tentec@contesting.com
Subject: [TenTec] TenTec Digest, Vol 95, Issue 39
From: Don Rasmussen <wb8yqj@yahoo.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Wed, 1 Dec 2010 09:16:25 -0800 (PST)
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>

This service sounds the way I remember it, a square deal from TenTec to the 
insurance company and ending up on Bob's doorstep!

My OMNI VI+ is only ;-) a little more than 10 years old and it was built with 
state of the art technology. It is still my most capable rig and I could choose 
anything. There should be many more good years ahead for it. 

I hear inexpensive Chinese HF's are on the horizon (to undercut even Japanese 
pricing) and have seen an example of such. I dont want them, I want TenTec to 
keep my Cadillac running in tip top shape. 


Without going into the long story, Ten-Tec did once repair my Omni VI+ and 
although they got it working told me they suspected the rig had been the victim 
of "static discharge" damage, aka lightning damage.  The rig failed again 
shortly after the repairs and the advice of Ten-Tec was that the unit was not 
"economically" repairable and provided me a letter on Ten-Tec letterhead to 
that effect which I used for a homeowners insurance lightning damage claim.  As 
an aside I also lost some other electronic gear in the same storm.  Since 
Ten-Tec had provided me the "not economically repairable" letter, they feel it 
would be un-ethical to work on the rig anymore regardless of my willingness to 
pay for the repairs.  After filing the claim I asked my insurance company for 
disposition instructions for the damaged Omni and they put in writing to me 
that they did not want the unit sent to them and I was free to do whatever I 
wanted with it.  Sometime after all this I contacted Bob and he agreed to look 
at the rig and did what I consider an outstanding job at a fair 
price.  Ok, this did get long.
Doug, W9PN


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