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Re: [TenTec] Omni 6 Logic Board Failure

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] Omni 6 Logic Board Failure
From: d.e.warnick@comcast.net
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Fri, 14 Jan 2011 13:18:21 +0000 (UTC)
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>

Actually, this shows that unless you insist, TenTec will NOT CHARGE YOU FOR 
UNNECESSARY WORK!!! 



Those techs are great. They have a lot of experience. What they are saying is 
that the cost of going down to a specific component is greater than the value 
of the radio if you have to pay a technician who has to at least break even for 
his/her effort. 



If you choose to do it on your own, we all know the value of our own time. 
$0.00 - it's what we love to do. 



Don't take this wrong, I have 2 Omni VI+ and love them . I think they do some 
things better than any other rig I've ever owned (and I've used a lot of 
different stuff in 45+ years as a ham). If I get a sick logic board, I'll be 
sick, too. I also just bought an Omni VII. Love it so far. Old rigs are great, 
just be prepared to keep them running on your own, or lose them to old age. 



It's known by the history of the Omni VI+, Paragon, etc, that if the logic 
board gets sick, that's old technology and whether we like it or not, and it's 
not economically sound to have TenTech fix it. 



Dave 

WA3F 


----- Original Message ----- 
From: "Neal Laugman" <neal.laugman@gmail.com> 
To: tentec@contesting.com 
Sent: Friday, January 14, 2011 4:41:26 AM 
Subject: Re: [TenTec] Omni 6 Logic Board Failure 

> Did they narrow it down to an unobtainable chip, or just ...bad logic 
> board? Some obsolete chips are hard to find, but 
> still ...eventually...can be found 

Agree. I think I'd ask TT to get VERY specific about what part failed - 
not just say it's a bad  board thinking that sort of reply gets them 
off the hook. This problem has wider ramifications about company policy 
in general. (And I should say that I am not sure about which part we 
are talking about, so my comments are of a general nature.) 

For instance: It's one thing to say that a rig like a 
Triton has limited possibilities for final replacement because of 
obsolete transistors or that it's hard and expensive to find 
MRF458's for the Corsairs and others and quite another thing to trash 
an entire radio because of a single failed non-RF chip - IMHO. One need 
only to look at a VI brochure to see how the rig was marketed (i.e., 
with a computer ...) 

TT has always been up front with their engineering and schematics and 
I wonder if something is changing. I MIGHT understand proprietary issues 
with custom software are involved, but hey - if I end up having that 
problem with my VI+ I will guarantee TT an earful :) 

So if this is the case, why should I abandon my VI+ to purchase a VII 
only to have the same thing done to me again at some future time? Seems 
like a good way for a company to loose customers; a company whose 
followers have almost a religious devotion to them. 

-- 
Neal, NL7VL 

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On Thu, 13 Jan 2011 21:22:42 -0500 
"Dave Edwards" <kd2e@comcast.net> wrote: 

> Did they narrow it down to an unobtainable chip, or just ...bad logic 
> board? Some obsolete chips are hard to find, but 
> still ...eventually...can be found! 
> ....Dave 
> ----- Original Message ----- 
> From: "Carter" <k8vt@ameritech.net> 
> To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com> 
> Sent: Thursday, January 13, 2011 7:30 PM 
> Subject: Re: [TenTec] Omni 6 Logic Board Failure 
> 
> 
> > On 1/13/2011 5:39 PM, Don Steele wrote: 
> >>  Well, my Omni 6 is in for repair, and Ten Tec has diagnosed a 
> >> logic board failure. Due to the unavailable chips, this means a 
> >> dead radio. I know this isn't the first and wont be the last of 
> >> these great rigs to suffer this fate. Has anyone out there come up 
> >> with a fix?? Please reply off line of any solutions. 
> > 
> > Let me respectfully ask why reply off line? I would think this topic 
> > would be of general interest to many. 
> > 
> > _______________________________________________ 
> > TenTec mailing list 
> > TenTec@contesting.com 
> > http://lists.contesting.com/mailman/listinfo/tentec 
> 
> _______________________________________________ 
> TenTec mailing list 
> TenTec@contesting.com 
> http://lists.contesting.com/mailman/listinfo/tentec 

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