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[TenTec] Posting bug reports to the reflector

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>, Orion565 <orion565@yahoogroups.com>
Subject: [TenTec] Posting bug reports to the reflector
From: Barry N1EU <barry.n1eu@gmail.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Fri, 3 Feb 2012 22:28:47 +0000
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
It was expected that many reports of bugs would occur in the days
following the "release" of the v3 firmware.  We're all in this
together, so please make your bug reports as helpful as possible,
increasing the likelihood of a speedy fix.  Please try to not just
give a vague description and then voice frustration and throw up your
hands.  Consider your report the first step in an orderly
troubleshooting process that leads to a fix.  Try and be precise in
describing exactly what elicited the bug and how the Orion was set up.
 Please try to replicate the bug, try power cycling, try a RAM CLEAR,
try to elicit the bug again, etc etc and report on everything you did
and observed.

A vague report is simply not very actionable - a little effort can
really go a long way in helping improve things for everyone.

Thanks & 73,
Barry N1EU
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