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Re: [TenTec] Ten Tec Repairs

To: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Subject: Re: [TenTec] Ten Tec Repairs
From: Reed Krenn <reed.krenn@gmail.com>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Mon, 6 Mar 2017 10:59:35 -0500
List-post: <tentec@contesting.com">mailto:tentec@contesting.com>
According to QRZ:

WA2AC [image: USA flag] USA

ALAN R CORIN
42 CROWN HILL RD
WAPPINGERS FALLS, NY 12590
USA

Email: NIZAC73@GMAIL.COM

On Sun, Mar 5, 2017 at 5:31 AM, rick@dj0ip.de <Rick@dj0ip.de> wrote:

> Alan,
>
> Actually it is personal although you probably don't realize it.
> I find myself in a similar situation to Mike and fully feel for him.
> Ham radio companies that don't have a large commercial business to
> compliment their ham radio business are struggling to even stay alive.
>
> I suggest you open up your own radio store or produce your own radios with
> your own money and see how you feel when despite lots of positive feedback,
> some people trash you for not yet having a perfect running operation.
>
> In this forum and some of the others I am a member of, there is a steady
> stream of feedback from happy owners who have just received their repaired
> radio back from Ten-Tec.  Supposedly the number is about 80 radios per
> month - I have no way of verifying that.  But I do see the feedback from
> happy users.
>
> People blasting Mike and his operation are doing their best, knowingly or
> unknowingly to convince Mike it's not worth it and this may potentially
> cause him to shut down the business.
>
> I find it particularly poor taste when someone does this and then won't
> even sign his name and call sign!
>
> If Mike gives up and closes down, soon lots of hams will be left with an
> expensive paperweight on their desk - and part of the blame will be due to
> the ongoing negativity spread by people for whatever reason.
>
> After 9 years in the ham radio (commercial) business and owner of my own
> tiny brand of radios, I get very annoyed when I see the behavior of some of
> the people here.
>
> Of course you and everyone else has the right to express their opinion.
> But don't complain when some else expresses their opinion about your post,
> unless they don't sign it with name and call sign.
>
> Do you even have a call sign, Alan?
> Are you not proud of it?
> Why don't you state it when you post here?
>
> 73 - Rick, DJ0IP
> (Nr. Frankfurt, Germany)
>
>
>
> -----Original Message-----
> From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan
> corin via TenTec
> Sent: Sunday, March 05, 2017 1:04 AM
> To: Discussion of Ten-Tec Equipment
> Cc: alan corin
> Subject: Re: [TenTec] Ten Tec Repairs
>
>  Rick,this is not personal why are you making it personal  ? .People are
> stating their recent  experiences with Ten Tec if that offends you so be it
> .Are you the arbiter of what can be said here ?Because you dont like it it
> cannot be posted ? The posting are neither slanderous or fictitious they
> are real .Thanks
>
>
>
>
> -----Original Message-----
> From: TenTec [mailto:tentec-bounces@contesting.com] On Behalf Of alan
> corin via TenTec
> Sent: Saturday, March 04, 2017 11:21 PM
> To: Discussion of Ten-Tec Equipment
> Cc: alan corin
> Subject: Re: [TenTec] Ten Tec Repairs
>
> These care not nasty comments they are reality checks .Stop making excuses
> for sub par customer service.People are just stating their experiences,I
> hope thats O.K with you .
>       From: Rick Cochran via TenTec <tentec@contesting.com>
>  To: tentec@contesting.com
> Cc: Rick Cochran <wo8l@aol.com>
>  Sent: Saturday, March 4, 2017 3:15 PM
>  Subject: [TenTec] Ten Tec Repairs
>
> Let me make a point very clear because some people make quite negative
> comments.
>
> I am in no way upset with Ten Tec's repairs or with the new system.  I'm
> sure I phoned Ten Tec in the past with very stupid service questions.
>
> When Bill (I think that's his name but I am terrible with names) called to
> tell me repairs on my OMNI VII were done, he was friendly and pleasant and
> knowledgeable.
>
> I hope Ten Tec returns to full form if possible.
>
> In the meantime, nasty comments don't help anything.
>
> 73s,
>
> Rick
> WO8L
>
> Sent from my iPhone
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