Rodney,
Whatever you do ASK for the RMA #. I sent an email in asking what I needed
to send in my Orion II and got an email back saying I needed an RMA # but
they didn't send one. I emailed back and a week later got a response with
the RMA # I needed to start with. I sent in the radio and no one was there
to receive it on Friday so it had to ride back and forth to Knoxville TN in
the UPS truck until Monday. That was two weeks ago and still haven't
received anything from them about my radio.
Be aware they only answer emails on Monday, Tuesday and Wednesday.
73
Tim, K9CQ
-----Original Message-----
From: Rodney
Sent: Sunday, August 27, 2017 12:22 PM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] repair
Thanks Rod w3krq
-----Original Message-----
From: Michael Chowning
Sent: Sunday, August 27, 2017 1:08 PM
To: Discussion of Ten-Tec Equipment
Subject: Re: [TenTec] repair
Send an email to service@tentec.com <mailto:service@tentec.com> and describe
the problem and ask for a RMA number. They will send you a RMA number to
include with your shipment. I believe they answer email only Monday thru
Wednesday. I sent my radio in and within two weeks had my 6N2 radio back
repaired, calibrated and in fine shape. Cost was reasonable.
Mike, N8TTR
On Aug 27, 2017, at 12:56 PM, Rodney <w3krq@dejazzd.com> wrote:
where do we go for TenTec repairs.
---
This email has been checked for viruses by AVG.
http://www.avg.com
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec
_______________________________________________
TenTec mailing list
TenTec@contesting.com
http://lists.contesting.com/mailman/listinfo/tentec
|