> I called my local agency (Liberty Mutual in Brattleboro, VT) and
>asked a simple question about my auto policy: If I rent a 24' U-haul
>van, is it covered under my policy as a rental vehicle? Here's how it
> Agent: "Sure, rentals are covered."
> Me: "Trucks? Are you sure?"
> Agent: "I'm pretty sure. I think so. It should be."
> Me: "Could you find out for certain, please?"
> Agent: "I guess I could call the main office."
> Me: "Good idea. If the answer you get is that I am covered, I want you
>to write me a letter on company letterhead stating that I am covered
>for use of this rental van."
>Agent: "You want it in writing? You want a written letter?"
>[Incredulity in voice]
> Me: "Yes, please."
> Agent: "You want me to send you a letter saying that you're covered?"
> [Resentment that I would ask her to perform a service]
> Me: "You betcha."
I am saving this post. What a good lesson for all. I have run into
similar circumstances with public officials. You cannot rely on anyones
verbal opinion these days.
"tv dinner by the pool,
i'm so glad i finished school" -F.Zappa 1967
"The Revolution will NOT be televised" -Gil Scott Heron
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