My last conversation with Mosley was very disappointing. Apparently they
do not need the Amateur business.
A guy I talked with there claimed he gets 800 e-mails a day and that alone
takes him several hours to answer.
Allowing 30 secs to read and another minute to answer (that is if you have
the answer w/o research and the time I have allowed is very conservative...
I have found it takes more than 2 minutes to read and respond to the
questions we are asked) that would take more than 2 work days to get
through one days mail. I guess the guy thought I would accept his claim as
to why they can't respond in a timely manner.
Anyway, their parts program is just as costly as their cost of sending a
copy of a 4 page manual.
I ended up making due with what I had. The next antenna purchase with be
Mosley can make due with their military business.
At 10:23 AM 7/9/02 -0500, Tom Anderson wrote:
>Jack, et. al.:
>I own a Mosley myself (A Classic 33 WARC, plus the first beam I opwned was
>a Mosley TA33Jr.) and was
>considering an upgrade to the Pro 57 with the 40m kit and called Mosley
>and asked for a copy of the
>assembly manual (They are all just photocopies anyway, even "original"
>manuals that come with an
>antenna) and the woman that answered said the cost was $20 plus postage,
>never mind the fact I WAS
>considering buying one.
> > At 01:31 PM 7/8/02 -0600, you wrote:
> > >I hate to say this again,
> > >but did you contact MOSLEY?
> > >The single most likely source for manuals is the MANUFACTURER.
> > >Mosley will send FREE manuals just for the asking.
> > >Tom N4KG
> > Jack Hartley
> > K4WSB
> > ARRL - QCWA - OOTC
> > http://www.ultimatehat.com
> > 10% discount to fellow Hams
> > Put your call on the order
ARRL - QCWA - OOTC
10% discount to fellow Hams
Put your call on the order