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[Towertalk] US Towers..Lousy Support

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Subject: [Towertalk] US Towers..Lousy Support
From: (
Date: Tue, 17 Sep 2002 23:14:41 EDT
    Okay - everyone gets and gives bad service once in awhile. 

    OTOH I know personally of people who have gotten excellent 
above-and-beyond service from UST. 

    Tower manufacturing companies are insurance-driven so they take a very 
conservative posture on just about everything. Windload capacity for a given 
windspeed is not something they'll elaborate on over what's published in 
their out-of-date catalog. They don't have an engineering staff and 
can't/won't give their opinions on anything that isn't published. 

    I don't know why they're ignoring you guys. 

    BTW TowerTalk is NOT the manufacturer/dealer bashing reflector. I realize 
that most of the topics on TT have to do with BUYING something so I am in 
favor of any useful comments about the products and dealers/manufacturers 
that we give our money to. 

Steve    K7LXC
US Tower authorized installer 

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