Reading the info about Amidon. I had good luck and received what I had
requested with no problems mostly about 2 years ago.
However, I do suggest the following:
If you are not satisfied with their service, request a copy of their ISO
registration certificate. After receipt of this certificate, write a letter
to the company describing the problems you are having and copy the Registrar
company who's name appears on the certificate. ( A word of warning, ensure
it is a certified Registrar as many "ISO compliant" certificates do exist).
With the revision from ISO-9001-1994 to ISO-9001-2001 customer satisfaction
is a larger emphasis.
Detailing your problems here on TT may help an individual feel better and
maybe a few folks will think twice about placing an order, but in some ways
Amidon is partially correct. We amateurs with our $150.00 orders are a VERY
small part of their business. It is often best to buy through distribution
systems who do stock products. Often response will be even faster and
Just a bit of brotherly info from a QA Engineer.
73 de Arne N7KA
See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless Weather
Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any questions
and ask for Sherman, W2FLA.
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