One guy I know gave up on Dell because they simply couldn't get his
order right: gave him invalid order confirmation numbers, etc. and all
kinds of other hassles. He ended up buying something else, but I don't
On 05/14/04 12:15 pm Steve Katz put fingers to keyboard and launched the
following message into cyberspace:
Dell Electronics, as one example, makes the "buying" process slick as oil
and very easy. However, the fulfillment experience isn't nearly as good as
the buying experience for most customers. I, for one, have been nothing but
completely disappointed with the experience of receiving their goods and
trying to make them work first time out of the box. Yet, they are highly
successful, profitable, and growing.
See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless Weather Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any questions and ask for Sherman, W2FLA.
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