|To:||"Martin Sole" <firstname.lastname@example.org>, <email@example.com>|
|Subject:||Re: [TowerTalk] SteppIR, still in business?|
|From:||Joe - WDØM <WD0M@centurytel.net>|
|Date:||Sat, 09 Oct 2004 07:24:46 -0600|
When in doubt, try the telephone at their toll free number (your friend may
not be able to do so, Martin):|
They are definitely in business, and customer service is outstanding. I've had telephone calls from Mike and Jim asking about problems I've mentioned on the SteppIR reflector. Not many manufacturers take that kind of action to help customers., They are swamped with orders, and have moved into a larger building to increase production.
I'll post this also on the SteppIR reflector, and perhaps the guys at SteppIR will respond.
To bring this posting back to the subject of towers, you can see how I mounted my SteppIR 4 element on my tower by going to:
73, Joe WDØM
At 12:59 AM 10/9/2004, Martin Sole wrote:
_______________________________________________I have seen many posts on here extolling the virtues of the SteppIR antennas. My own opinion formed after studying much of the available information is, like many, that they are a fantastic piece of engineering with good performance. In discussions with a good friend I encouraged him to take a close look at them for a couple of replacement installations he is planning, a 3el at one QTH and a 4el at the other. He did send them an email, and got a response syaing that his questions would be answered in about a week. Nothing heard. He then sent another request, no response. He then emailed another department in the company, no response. Several people have said that the after sales service is good. I wonder how they are making any sales if they don't answer peoples enquiries?
See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless Weather Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any questions and ask for Sherman, W2FLA.
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