Not sure what happened in this case. I have nothing but great things to say
about Steve and his company. I ordered a Trylon Tower, climbing belts, hooks,
galv spray etc. and I have always received it on time and complete. When I
put up the second tower Champion will be my first call.
I am sure there is another side to this story like always. The reflectors are
not to be used to repeatedly bash someone you are having issues with. It
sounds like you declined your charges and kept the merchandise. That is
wrong. Most companies do not just accept merchandise back without RA #'s.
Steve also travels quite a bit and might not have been available to receive
your return? I would never send something back blindly expecting action.
Quoting RCARIELLO <RCARIELLO@si.rr.com>:
> Fellow Tower Talk Members,
> The poor business practices of Steve Morris from Champion Radio Products has
> been extended to the poorer management practices of Tower Talk. I am
> wondering if I am the only person who has experienced this treatment? I have
> been banished by Steve K7LXC from Tower Talk.
> Since Steve K7LXC has decided to use this reflector as part of his Champion
> Radio business I feel free to release the information on my dealings with
> Champion Radio to this reflector.
> After leaving many messages on the Champion Radio telephone answering
> machine about receiving and incomplete climbing belt and the incorrect
> billing for the items and after not getting any
> reply to these many phone calls I sent the belt and other items back via
> UPS. The package was returned to me marked delivery
> refused. I contacted my credit card company and supplied them with all the
> information about this transaction. The credit card company issued a stop on
> the charge and a credit to my account. This event took place in July 2004.
> Rather then contacting me during the past six months to resolve this
> situation Steve K7LXC from Champion Radio decided to banish me from Tower
> Talk sending me the message included below.
> Thanks again,
> ----- Original Message -----
> From: <UpTheTower@aol.com>
> To: ""RCARIELLO"" <RCARIELLO@si.rr.com>
> Sent: Thursday, January 06, 2005 2:26 PM
> Subject: Re: Subscription to TowerTalk
> > In a message dated 1/5/2005 10:14:32 PM Eastern Standard Time, "RCARIELLO"
> <RCARIELLO@si.rr.com> writes:
> > >Hello,
> > >I am wondering why I keep getting taken off the Tower Talk reflector?
> > Now I get an email from you.
> > I don't know about any other time, but I just unsubscribed you and will
> put you on the permanently banned list because this seems like the only
> thing I can do to get some satisfaction from you regarding getting ripped
> off for my Champion Radio Products merchandise and only hearing from you via
> credit card disputes.
> > Cheers,
> > Steve K7LXC
> See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless
> Weather Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any
> questions and ask for Sherman, W2FLA.
> TowerTalk mailing list
See: http://www.mscomputer.com for "Self Supporting Towers", "Wireless Weather
Stations", and lot's more. Call Toll Free, 1-800-333-9041 with any questions
and ask for Sherman, W2FLA.
TowerTalk mailing list