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Re: [TowerTalk] Force 12?

To: "Alan C. Zack" <>,Bruce Osterberg <>
Subject: Re: [TowerTalk] Force 12?
From: Pete Smith <>
Date: Sat, 08 Jan 2005 07:53:16 -0500
List-post: <>
At 10:42 PM 1/7/2005, Alan C. Zack wrote:
At one time they had a gentleman named Natan who was good at answering technical questions but could not help with missing parts. Only the owner, Tom, could help with parts matters and trying to get his help was useless. For what ever reason, Natan is no longer with F12.

I would not purchase another F12 product. Mosley, Cushcraft, and Hy-Gain still have good product lines that are affordable and who still offer customer service after the sale.

It dismays me to see F12 developing such a bad reputation for service. Natan certainly did a good job of handling customer requests when he was there, but he was on the east coast, so his hands-on access to the factory was always limited. I corresponded with him at the time he left the company, and he gave no indication that it was due to F12 reasons, but rather to his interest in pursuing EMT training.

Just for the record, I am volunteer admin for the F12 reflector ( but have no other connection with the company.

73, Pete N4ZR


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