I just ordered from ICE for the first time on September 7th and had
excellent service. I received the following as acknowledgment of my order
and received the product in good time. I don't recall exactly when it
arrived but I was surprised at how soon due to the following note I had
received. Looks like there was a 13 day delay from order date (Sept 7) to
ship date (Sept 20). Not unreasonable.
Thursday, September 20, 2007
Thank you for ordering from I.C.E..
Your purchase information appears below.
* We use USPS for ALL shipments (Domestic and Foreign).
* Shipping costs are ESTIMATED. We only charge the ACTUAL shipping cost.
* Our products can be backlogged for 1-3 weeks or more, if we do not have
the product in stock. PLEASE BE PATIENT. No credit cards will be charged
until the order is ready to ship.
>>>>>>>>. order details deleted <<<<<<<<<<<<
very good service - timely delivery - excellent product.
As it says in the note, they may simply be out of stock on the product you
I am very satisfied with them.
73, de Jim KG0KP
----- Original Message -----
From: "Steve Jax" <firstname.lastname@example.org>
Sent: Monday, October 08, 2007 7:56 PM
Subject: [TowerTalk] ICE contact
> I have had difficulty contacting ICE to inquire about an order I placed
> lightning protection items 3 weeks ago. I have tried phone, fax and
> email. Does anyone know if perhaps it is a small shop and they are just
> -Steve, N4SJJ
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