Why hasn't he phoned SteppIR??. Was the failure a factory fault or an
assembly fault? Maybe Skip is on a sympathy trip. Remember the world
is not perfect and when it comes to humans they can make mistakes.
Phone SteppIR and then report back their response.
The water jump is long and the barrier may be high,
you might break every bone, but it's so much fun to fly!
[mailto:email@example.com] On Behalf Of Matthew Steven
Sent: July 28, 2008 7:57 PM
Subject: Re: [TowerTalk] Antenna Selection Assistance
Since I've been called out as potentially dishonest, and I happened to
be over at Skip's tonight, I snapped a picture of his SteppIR.
I also got to see the element laying in the yard, the rubber boot had
torn completely off and the fiberglass tube just fell. I spoke to him
about it again to get his side of things straight. Skip has emailed
them twice, had his request misunderstood the first time and
completely ignored the second time. So this great customer service
you are all talking about passed him by.
But on the bright side, he does still manage to make contacts with it
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