I wish people would heed All the advice about Steppir and their service and
not buy one. I am now losing the advantage I had with my 3 element Steppir
of 3 years over others, with all the thousands of Steppir's out there now it
back to square one:-)
I have always had great service from Steppir. I know that the company did
have issues for a very short time with the flexible pipe couplers they use
to attach the fiberglass poles to the motor housings. They originally used
Fernco couplers and they were unavailable for a time and they used another
brand that fell apart in the U.V., but I know that Steppir replaced the
couplings for the Fernco type and made good on any other problems this
I can only think that it must have been a communication problem between
Steppir and the guy with 2 1/2 elements. Anyway before the rest of the
elements fall off he should contact Steppir direct or Jerry the tech support
guy and get some new hardware sent out, which I am sure will be Gratis.
Phone numbers are on the website.
[mailto:firstname.lastname@example.org] On Behalf Of Lou Laderman
I've found the folks at SteppIR more than helpful. I had a motor failure
shortly after installing my 3-EL. Mike, K7IR, spent aver an hour with me on
the phone, and lots of email time afterward, running down the issue. A new
motor was sent and installed. Since that repair, I've had no issues, and
have added the 30/40M element. Mine's been in the air since 2004. Best
antenna I've had the pleasure of using. It may require more attention than
older designs, but it's well worth the effort.
From: AI1P Matt Steven [mailto:KD0BVK@gmail.com]
Sent: Monday, July 28, 2008 4:29 PM
Subject: Re: [TowerTalk] Antenna Selection Assistance
An anecdote on the SteppIR since it came up a few times- a local ham had
half an element simply fall off of his, pulling the metal strip out and
leaving him with a 2 1/2 element beam and an un-retractable metal strip
flapping in the wind.
When he inquired as to the possibility of getting replacement parts to fix
it he was pretty much ignored. It's getting to be something of a running
joke around here how he's not able to get customer service at all for this.
Failures can be forgiven but the inability to fix one due to nonexistent
customer service and hard to find parts rules that one out for this ham.
I really like my old A3S for the record.
> W1KSZ Wrote:
> If you could put up only ONE antenna to cover 20 to 10 Mtrs (including
> WARC), what would you select ?
> The antenna will go on top of an LM-470.
TowerTalk mailing list
TowerTalk mailing list