Jorge,
I've never had a problem reaching Jeremy by telephone at 1600Z.
He and M2 provide superb customer support.
73
Frank
W3LPL
---- Original message ----
>Date: Thu, 9 Oct 2008 16:41:00 -0200
>From: "Jorge Diez - CX6VM" <cx6vm.jorge@adinet.com.uy>
>Subject: [TowerTalk] M2 customer service
>To: <towertalk@contesting.com>
>
>Hello,
>
>has anyone have another email to reach M2inc?
>
>I emailed Jeremy as a Sales Associate, he request me to provide him a full
>adress to quotate a shippment costs and never more received an aswer from
>him since october 1st.
>
>I phoned M2 but continues recorded messages and is an international call, so
>I never get an "human" voice to ask for information in M2.
>
>And a question i asked him about his help to chose a 20 mts monobander. I am
>not clear if get the 5 element (20M5) or the 4 element (20M4DX) for 20mts.
>They are 8.2 dBd instead of 7.6 for the CW/low phone portion of the band in
>acordance with the specifications, but this .6 more costs me more than $
>500, more wind area and 3 times more weight (105 lbs for 20M5 and 36 lbs for
>20M4DX).
>
>Thanks in advance for any suggestiond and help.
>
>73,
>Jorge
>CX6VM
>
>
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