I don't find that to be the least bit surprising. A few years ago
(2007) a ham website posted a 30 minute video tour/interview of the MFJ
facility ... it is still available on YouTube at
https://www.youtube.com/watch?v=I_J4ax3RzX4
beginning at the 28:45 minute mark. Anybody who has the least bit of
knowledge of how to run a modern manufacturing line would gag watching
it. It was exactly as if you took a hobbyist's workbench and expanded
it a hundred times over. There was no recognizable flow to anything and
virtually no effective organization of anything. Everything was handled
manually and both product and components were simply stacked where
convenient. It was clearly impossible to keep track of anything to
today's expectations for quality levels.
It's not difficult to picture why MFJ is able to ship product with
missing parts, missing wires, and missing solder joints after watching
that video, or how they could mistake your RCS-12 for something else.
During my career I visited various manufacturing facilities in China and
never saw anything worse than what I saw in that video.
MFJ has many satisfied customers ... some of whom value price above all
else, some who simply don't need anything better, and some who got
lucky. If your expectations are higher than that, though, watch that
video before you buy. MFJ was actually proud of what it shows ... that
should tell you something.
73,
Dave AB7E
On 9/1/2014 7:57 AM, Herbert Schoenbohm wrote:
I don't know who is running things in Starkville but they really need
help. I got a reply from the finally and they said they found my
"tuner." Problem is I never sent them a tuner. They also said that my
RCS-12 was found to have salt in the coax connector which they cleaned
and tested. Problem with that is the RCS-12 does not have any coax
connectors and is an inside to shack control box. Certainly they
should have someone there who knows what is going on. I am about to
just call it quits with MFJ and buy from more knowledgeable vendors.
No customer should be required to go through this madness.
Herb, KV4FZ
Date: 2014-08-21 15:55:13
Name: John
*Message:*
We have found the RCS-12. Mike says that during his conversation with
you, it was sent down to the engineer. We found the information
showing that it had been shipped. We have left a message with the
engineer and are waiting for him to call back and let us know what he
has found with it.
Best regards,
John
Ameritron
116 Willow Road
Starkville, MS 39759
http://www.ameritron.com <http://www.ameritron.com/>
Date: 2014-08-22 15:31:26
Name: John
*Message:*
The engineer has determined the problem. You will need to replace your
coax as it is full of salt water. He found residue of salt on the coax
connector that was causing the problems. He removed the connector and
cleaned it and the problem went away. The switch that you currently
have with you, you can take the coax connector off of it and soak it
in rubbing alcohol to dissolve the salt out of it, and it will be
fine. Again, you will need to replace your coax and take steps to
prevent this issue again.
The engineer is sending your switch back to us. when we get it, we
will send it back to you.
Best regards,
John
Ameritron
116 Willow Road
Starkville, MS 39759
http://www.ameritron.com <http://www.ameritron.com/>
On 9/1/2014 10:17 AM, Craig Clark wrote:
Can we get back to towers and antennas instead of bashing MJF?
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