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[Yaesu] UPS & USPS Damage

To: yaesu@contesting.com
Subject: [Yaesu] UPS & USPS Damage
From: "Dave Maley" <dgmaley@commspeed.net>
Reply-to: dgmaley@commspeed.net
Date: Mon, 10 Dec 2007 15:48:01 -0600 (CST)
List-post: <mailto:yaesu@contesting.com>
I suspect that the reason UPS stopped calling it insurance is because by
calling it that, it would fall under the regulation of each state's
insurance commissioner.
Don't forget, that if you have a package that has severe damage, to the
point of having a pipe stuck through it, that you can issue a press
release. Each radio, TV station, and newspaper has an email address where
you can send along your story, along with a photo.
I saw one of these where a small town police department served a search
warrent to the wrong house.  Destroyed the house looking for contraband.
Then just walked out.  They weren't going to do anything until a NBC news
crew showed up and interviewed the police chief right in front of the
house. It belonged to a single mother and two children.
Any of you old enough to remember a TV reporter that had a show called
'See it Now'?  He took on somebody named Joe.
Dave  WA0ZZG

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> Today's Topics:
>    1. FT-990 Problems and UPS, or actually USPS (Bry Carling)
> ----------------------------------------------------------------------
> Message: 1
> Date: Sun, 09 Dec 2007 16:57:16 -0500
> From: "Bry Carling" <bcarling@cfl.rr.com>
> Subject: [Yaesu] FT-990 Problems and UPS, or actually USPS
> To: foxtango@yahoogroups.com
> Cc: yaesu@mailman.qth.net, yaesu@contesting.com
> Message-ID: <475C1E6C.30487.2871820@localhost>
> Content-Type: text/plain; charset=US-ASCII
> Well this is actually USPS postal service we are dealing with here.
> They are just totally stonewalling on the claim!
> I am hoping the seller will honor my payment to him and take
> this back if his insurance agreement with USPS doesn't
> pan out.  I have had to do all the work on the claim, present
> the radio and boxes etc,. so far, with no success.
> We are likely going to have to appeal, contact attorneys etc.
>     Posted by: "Ed Senior" eseniors@earthlink.net ewseniors
>     Date: Sun Dec 9, 2007 12:31 pm ((PST))
> A couple of footnotes to your thorough discussion:
> The last time that I shipped something by UPS (quite recent),
> they pointedly refused to say they were selling "insurance;"
> they insisted on calling it a "valuation fee."  This seemed
> rather baffling to me, until I thought it through.  Then the
> connotation occurred to me.  If they were selling "insurance,"
> then they could legally be expected to honor legitimate claims,
> like an honest insurance company.  (Please forgive that last
> oxymoron.)  But by calling it a "valuation fee," all they are
> selling you is the privilege of putting a value on a claim
> that they will deny.  I expect they lost a few court cases
> based on the "insurance" semantics; and so they decided to
> change the semantics--but not their practices, of course.
> BTW, a fellow antique radio buff I used to know had my favorite
> UPS story:  He received a large, 1930's cathedral radio, very
> thoroughly double-boxed.  One problem:  UPS had somehow managed
> to pierce it through with a 5 or 6 foot length of cast iron
> water pipe.  They dutifully delivered it with the pipe in place,
> protruding from both sides like a spear!
> My personal worst UPS was a pristine and rare "teledial" cathedral,
> also very well packed and double-boxed.  There was no packaging
> damage.  But they had dropped it on its back with such violence
> that the metal chassis twisted itself into a parallelogram shape,
> and was protruding out the back of the cabinet.  In order to do
> that, it had to rip all the control shafts through the front
> panel, thus shattering the rare teledial mechanism beyond repair.
> This was a non-replaceable item.  So those who "only" lose readily
> replaceable, modern merchandise to the ravages of UPS are actually
> the lucky ones.  I was so traumatized by the fate of this item
> that I don't really remember the outcome of the insurance claim.
> But I think they denied it on the basis that there was no damage
> to the packaging.
> Moral: Do NOT ship antiques via UPS, if you expect a reasonable
> chance of survival.
> 73,
> Ed, W6LOL
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