On 3/9/2013 8:01 PM, George wrote:
Roger, as ISO9001 goes, if you write it, you follow it! I remember going
through the certification process and questioning the legitimacy of a
policy that allows for non-conforming product to be shipped.
This really bothered me until I realized the documented steps in a given
procedure could very well produce a "quality" product, (Ooooh that is
not what the standard is for). Unfortunately it gives the
manufacturer an opportunity to virtually write his own procedure and
ship garbage and still be ISO compliant. Bottom line--if you really
care, you could write a procedure that will ship only conforming
product and reject non-conforming items.
Typically, if they ship a product that fails and assuming the docs were
followed like they swore to do, it gives them a road-map to show the
customer and a very good diagnostic tool to find non conformation, be
they deviations in procedures, materials, or parts suppliers.
The ISO docs are not useless, but they do not serve the purpose that
most customers, or production people assume they do. Even management
had a hard time understanding the concept. It's similar to the concept
of validation as used in engineering which is quite different than FDA
validation.
It can be a very useful tool when understood and properly applied, but
it can be a royal PITA to implement and particularly so when those doing
the implementing do not understand its real purpose.
Unfortunately, both the customer and management often think of it as a
sort of guarantee which is far from the truth or design.
73
Roger (K8RI)
73,
George, K4GVT
On 3/9/2013 6:34 PM, Roger (K8RI) wrote:
On 3/9/2013 5:00 PM, Richard Solomon wrote:
That ISO program also made companies get rid of lots of perfectly
good test
equipment.
That is an indication that the people trying for certification didn't
really understand the ISO requirements. It is purely about
documentation, nothing more and nothing less.
I found that most companies didn't understand that and wrote
themselves into a corner. An expensive corner. As you say, for you it
was a bonanza
73
Roger (K8RI)
My shack and test benches are full of Tektronix, HP, EIP and
other such gems. When I retired to Arizona, I gave about half of it
away before
leaving.
To me, ISO was a bonanza !!
73, Dick, W1KSZ
On Sat, Mar 9, 2013 at 2:30 PM, Bill Turner <dezrat1242@yahoo.com>
wrote:
ORIGINAL MESSAGE:
On Sat, 09 Mar 2013 14:21:13 -0500, George wrote:
ISO9002 is not meant to be a quality program, simple put ISO9002 makes
sure that you do what your polices and procedures say with no
regard to
quality.
REPLY:
No it doesn't. A company can qualify one day and ship junk the next. Or
later the same day.
That whole ISO thing is a scam put in place by gummints who want to
create
work for their buddies. Bureaucratic nonsense.
The best assurance of quality products is a company that jealously
guards
its reputation and will not tolerate shipping poor quality products.
Quality can not be imposed from outside.
73, Bill W6WRT
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