> WA4TT writes:
> I've had just the opposite experience with Ameritron. I've never had a
> problem getting tech help, parts, or anything else I've requested. I've
> spoken with "Willie" several times and he's always been helpful and
> followed
> up
> with my request. When I call a company for info, I don't expect them to
> "stroke my ego" or pamper me, just do what I ask or send what I order.
> Ameritron has done just that, so far, for me. Until they do otherwise I'll
> remain a satisfied customer.
>
>
> //I've been reasonably satisfied, also. However, it does appear "Willie"
> or anyone else answering the service line must be dealt with in real-time,
> while you're on the phone with him, for once the call reverts to a
> dial-tone, so does the service. I FAXed and called three times requesting
> some data, never got it. But when I got Willie on the phone, I asked him
> to FAX it to me while I held on the line, and sure enough, he did. I'm
> glad I didn't hang up first, or I think I'd still be waiting...
>
> WB2WIK/6
>
>
> KB4TCU and I have the same last name (no relation) but VERY different
> views
> on this topic.
> 73, John WA4TT, satisfied Ameritron customer.
>
>
>
>
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