I suspect a single correctly asked question on their facebook account
would be far more effective, than a call to CS.
73, and thanks,
Dave (NK7Z)
https://www.nk7z.net
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources
On 5/23/20 6:17 PM, AA5CT via RFI wrote:
Some interesting contacts at Samsung are listed here:
https://www.elliott.org/company-contacts/samsung/
73 de AA5CT Jim
.
.
On Saturday, May 23, 2020, 07:59:46 PM CDT, Randy Diddel
<k5rhd.73@gmail.com> wrote:
Hi Dave,
I have not tried any of what I consider bandaids to resolve the issue. Yes, I can probably
kludge together some sort of solution but Paul (@ ARRL) brought up another good point which
is this: what if you are triggering the same behavior at a neighbor’s house and do not
know it? The point being that yes, I can probably mitigate the issue at my QTH but the
problem is larger than me-it is a fire hazard and a potentially deadly problem. What if that
neighbor goes on vacation and I accidentally turn the oven on and burn HER house down while
she is off in the Bahamas or somewhere nice…
I am more interested in getting someone at Samsung to listen earnestly to the
issue and perhaps contact me to work with them on the issue which I am totally
willing to do! I may sound a little like a gadfly about the issue but for me it
is just as much about safety as it is my ability to enjoy the hobby.
I have written to the CEO of Samsung from a web for submission. I have scoured
their website for w snail mail address but I was unsuccessful in finding one.
We just remodeled this house and have sunk a sizable amount of money into the
appliances and I am really not excited at the prospect of having to replace this very
expensive (to me) oven that should not have the issue. I bought the oven back in
August or July of 2019. It sat in the box until it was ready to be installed and we
did not start using it until we moved in at the end of January. I am way beyond
Lowe’s return period on this.
I will continue to update this list and the thread as I get more information as
well as with any communication with Samsung directly.
73
K5RHD
/randy
On May 23, 2020, at 6:03 PM, rfi-request@contesting.com wrote:
Message: 2
Date: Sat, 23 May 2020 16:51:09 -0700
From: Dave Cole <dave@nk7z.net <mailto:dave@nk7z.net>>
To: rfi@contesting.com <mailto:rfi@contesting.com>
Subject: Re: [RFI] Samsung oven RFI update number II
Message-ID: <8b235174-ef41-f77c-24bc-cd10532cfd80@nk7z.net
<8b235174-ef41-f77c-24bc-cd10532cfd80@nk7z.net">mailto:8b235174-ef41-f77c-24bc-cd10532cfd80@nk7z.net>>
Content-Type: text/plain; charset=utf-8; format=flowed
Randy,
I have lost track of what you have tried... Have you run the power cord
of this device through an FT240-31 ferrite, with 6 or 7 turns of power
cable through the cores?
73, and thanks,
Dave (NK7Z)
https://www.nk7z.net <https://www.nk7z.net/>
ARRL Volunteer Examiner
ARRL Technical Specialist
ARRL Asst. Director, NW Division, Technical Resources
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