Hi Bill
I'm not really sure.
The reasoning behind the rule is so the seller can't hold the buyer in
hostage until they leave positive feedback for the buyer, no matter what
shape the item was in.
The worst scenerio is when someone gets 'buyers remorse' and wins an item in
the spur of the moment, and after the auction, they decide they don't want
the item.
We have that going on right now at the shop with someone who won something
and they haven't contacted us at all. We can contact eBay and report it,
but we can't leave negative feedback and the only alternative is to re-post
the item. We can get the fees returned from eBay, but you have to wait
until they are sure that we're not getting paid.
Paypal is the best way to go when buying something, though, as you get the
most protection through them, whether you like 'em or not.
One other thing, some sellers won't accept Paypal with a credit card because
if you read the fine print, some credit cards will allow 1-year to go by
before they can't file a claim to get their money back. Best method is the
direct bank transfer of funds through Paypal.
Another thing, it you ever sell an item, and the buyer sends it back back
because there is a problem, never refuse to accept it. At least that way
you can get your money back. If you refuse it, the buyer can end up with
the item and the money. And you can't leave negative feedback for them.
We learned that the hard way when first doing eBay at work. We ended up
having to get a lawyer and sue and only got part of the money back. 73
Tom W7WHY
REPLY:
I remember when that rule went into effect and I remember thinking it was
totally unfair to the sellers. After thinking about it a while, I'm not so
sure. One thing it does is force the sellers to bend over backwards to
please the buyer. No doubt there are sellers out there that intentionally
screw the buyers, figuring they can counter the negative feedback which will
come. The new rule takes away that ability.
I know there are two sides to the issue, but I suspect that is what eBay had
in mind when they instituted the rule.
What do you think?
73, Bill W6WRT
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