Al, FWIW, I agree that TT has work to do for their original Orion and Orion
II customers. If they do not plan any additional revisions or upgrades,
they should clearly state so.
I have lost some confidence in their advertising claims and commitment to
customers. I view the firmware issues as part of their whole customer
service/repair package.
73 John K4NP
----- Original Message -----
From: "Al Baker" <w5iz@yahoo.com>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Thursday, December 13, 2007 9:56 AM
Subject: Re: [TenTec] Orion Repaired and Back to V1.373b5
> Let me understand that I bought 2 TenTec Orions, an Orion and an Orion II,
> and paid for them in full. The firmware has bugs years after the
> purchase. TenTec is aware of the bugs and I should wait for them to do
> other things before fixing the bugs. Sorry, companies lose customers by
> ignoring them in this manner. I am certain that former TenTec customers
> have moved to the K3 and will continue to do so. Perhaps that is a
> business strategy of TenTec to get the complainers to change loyalties to
> another supplier and whine on their reflectors instead. There is
> certainly a lot of moaning about deliveries on the Elecraft site, so if it
> is TenTec's stratgegy it is working.
>
> 73 de Al, W5IZ
>
>
>
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