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Re: [TenTec] Prompt Ten Tec service

To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Subject: Re: [TenTec] Prompt Ten Tec service
From: "mcelmer1" <mcelmer1@netecin.net>
Reply-to: Discussion of Ten-Tec Equipment <tentec@contesting.com>
Date: Thu, 22 Jun 2017 11:39:17 -0600
List-post: <mailto:tentec@contesting.com>
Steve,

There is an email addy on the site for service but they check their mail Monday - Wednesday. Who knows when they respond to the mail.
Mike
W8TRN
----- Original Message ----- From: "Steve Ellington" <steven4lq@gmail.com>
To: "Discussion of Ten-Tec Equipment" <tentec@contesting.com>
Sent: Thursday, June 22, 2017 11:15
Subject: Re: [TenTec] Prompt Ten Tec service


How did you even know how to get an RMA?
The TT web site shows absolutely nothing. No number, no address, no
instructions.
http://www.tentec.com/
You must have inside information.

Steve N4LQ

On Wed, Jun 21, 2017 at 10:36 PM, Michael Chowning <mike.chowning@mgccc.org>
wrote:

Just want to let everyone know that Ten Tec service is alive, well, and
prompt.  I emailed Ten Tec a week ago today for a RMA # to return a radio
for service.  Wednesday I received a RMA #, and shipped the radio,  They
received the radio around 3:00pm Friday.  Today (Tuesday), I received a
call from Tony at Ten Tec.  The radio is fixed, and will ship back to me
tomorrow by Fedex.  That is quick, prompt service!  I hope to see Ten Tec
become a healthy manufacturer of radio again soon. This kind of service is
a good omen.  Thanks, Ten Tec.
    Mike, N8TTR
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