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[TenTec] UPS and the dreaded damaged package

To: <tentec@contesting.com>
Subject: [TenTec] UPS and the dreaded damaged package
From: w4gd@bellsouth.net (John W. Morris)
Date: Tue, 24 Nov 1998 18:03:13 -0500
I would report the driver. Had mine delivered on Monday and he brought it into
the house and asked me where I wanted it placed!

73, John, W4GD

Jim wrote:

> I had a new experience with UPS just yesterday. My Omni VI was returned from
> Ten-Tec and the driver knocked on the door and told me he had a box for me
> in the truck. I had to go out and carry it to the house. No big deal, I
> suppose, but this isn't what I'm accustomed to from UPS.
>
> Jim W4KY
> -----Original Message-----
> From: J. Pursley <kf5mc@flash.net>
> To: bill buchanan <wb4wen@hotmail.com>
> Cc: tentec@contesting.com <tentec@contesting.com>
To: <tentec@contesting.com>
> Date: Sunday, November 22, 1998 09:47
> Subject: Re: [TenTec] UPS and the dreaded damaged package
>
> >
> >I have on several occasions had problems with UPS damaging equipment. After
> >a lengthy wait for them to act I lodged a formal complaint to the State
> >Attorney General's Office. The response was quite swift after that. On one
> >delivery UPS left my Omni VI in a carport about 60 feet from the house and
> I
> >did not find it for three days, by that time the container was soaked from
> >rain. UPS has definitely lost its touch. I have found the Post office a
> >better method for smaller articles. Nothing is perfect. ....JOe
> >
> >bill buchanan wrote:
> >
> >> To ALL
> >>
> >> Many good replies concerning UPS and the dreaded damaged package.
> >> Seems that most agree that we must begin to hold our service society to
> >> its contracts...otherwise there is going to be a continual and
> >> increasing insensitivity to the fact that they subsist by the wishes of
> >> those they contractually service. It is the desire for ever enlarging
> >> base without the abality to properly service (greed) that can and does
> >> become the hunger that eats at all. At the same time it is up to us to
> >> be as careful to treat those within the machine to the care and
> >> understanding that we desire reflected upon us.
> >>
> >> It is my natural tendency to leave well enough alone. This also reflects
> >> many who lean the same direction. At times it is necessary to put away
> >> passivity and do what is right.
> >>
> >> I've always appreciated Ten Tecs care and feeding of those who have
> >> purchased new or used equipment in the Ten Tec line. This reflector
> >> exists for several reasons , one ,as a customer base for comment on not
> >> only the equipment, but also the service provided. Whether good or bad.
> >>
> >> As with the UPS item there is always the exception to the rule, but
> >> guys/gals let us know about it, too. Enjoy the reflector and all it
> >> offers.
> >> We've got alot of nice OMs, YLs and XYLs out there, and a few of them
> >> use TEN TEC, and some of them are on this reflector.....Its a minor
> >> group on the internet, but a fine one!
> >>
> >> 73
> >>
> >> Bill
> >> WB4WEN
> >>
> >> ______________________________________________________
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> >>
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> >
> >
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>
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Submissions:              tentec@contesting.com
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