Hi,
I'm not very much interested in their gentle voices.
I bought ten-tec basing on a friend's recommendation. He, alas could not
tell me
where he found the source of his point of view as he had never even seen
it
Proffesionality means efficiency, either by phone or by fax.
If someone puts well trained smile on his face every morning instead
of a maquillage, it doesn't mean it makes him instantly an angel or a
schollar.
Yours,
Alec/SP2EWQ
J. Pursley wrote:
> Have you ever tried phoning Ten Tec from Poland............check his
> address!!
>
> Alan Childress wrote:
>
> > >Hello Alec,
> > >No Im not kidding about TenTecs's customer support.
> > > ...the support that TenTec shows its customers is getting
> legendary.
> > >From experts walking the hams through procedures to fix their own
> rados
> > >to sending them the parts to fix it themselves. Then if it has to
> be
> > >sent, they phone you to talk about things...
> >
> > I can't understand why Alec had such difficulty, but this is not
> typical of
> > TenTec. I've never had the pleasure of dealing with a company that
> treats
> > it's customers any better than TenTec does. This as much as anything
> else
> > will ensure my continued business and recommendation to my friends.
> >
> > <Alan> KM4DT
> >
> > --
> > FAQ on WWW: http://www.contesting.com/tentecfaq.htm
> > Submissions: tentec@contesting.com
> > Administrative requests: tentec-REQUEST@contesting.com
> > Problems: owner-tentec@contesting.com
> > Search: http://www.contesting.com/km9p/search.htm
>
> --
> FAQ on WWW: http://www.contesting.com/tentecfaq.htm
> Submissions: tentec@contesting.com
> Administrative requests: tentec-REQUEST@contesting.com
> Problems: owner-tentec@contesting.com
> Search: http://www.contesting.com/km9p/search.htm
--
FAQ on WWW: http://www.contesting.com/tentecfaq.htm
Submissions: tentec@contesting.com
Administrative requests: tentec-REQUEST@contesting.com
Problems: owner-tentec@contesting.com
Search: http://www.contesting.com/km9p/search.htm
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