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[Towertalk] US Towers..GREAT Support !!!!!

To: <towertalk@contesting.com>
Subject: [Towertalk] US Towers..GREAT Support !!!!!
From: jerry@plemmons.net (Jerry Plemmons)
Date: Wed, 18 Sep 2002 21:59:43 -0400
Chuck:

I just installed a new US Tower MA-770 series tubular tower with all the
whistles and bells.   US Tower could not have been more helpful throughout
the process.   I got very prompt responses to my e-mails and telephone
calls.  The PE data on the foundation was very complete, detailed........and
sealed by their PE.   They stand the tower up at the factory, prior to
shipment, and run it up and down a dozen times or so to be sure it works
properly.   They gave me the cell phone number of the driver who was
trucking it from California to my new QTH in Rhode Island.   We communicated
daily during his cross country travels and the truck arrived at the new
house exactly as scheduled.  The tower is beautifully constructed and is
heavily galvanized.

I am replacing a Wilson tower.  The US Tower is head and shoulders over the
Wilson in the rugged construction and galvanizing.   Very well designed,
very impressive.

I never had any indication that ham business was any less important to them
than the commercial clients.    And I have been working with Gary and Bruce
since the first of the year on this tower.   I had ordered the PE
information and anchor bolt kit in advance so the foundation was in and
cured before the tower arrived.   The rotator mounting plate didn't ship
with the tower (oversight) so I called Gary and he shipped it out that day.

Kudos to Bruce, Gary, and the staff at US Tower.

Jerry, K6JRY
___________________________________________________

-----Original Message-----
From: towertalk-admin@contesting.com
[mailto:towertalk-admin@contesting.com]On Behalf Of Chuck O'Neal
Sent: Tuesday, September 17, 2002 10:23 PM
To: Chuck Counselman; towertalk@contesting.com; Robin Midgett
Cc: Gary Smith
Subject: Re: [Towertalk] US Towers..Lousy Support


A year ago I tried to order 3 of their custom 111ft. motorized telescoping
towers
that they had designed and built for a cell co.  Nice stuff that they don't
offer to the
amateur community, but at $28K a pop, no wonder.  Anyway, after many
attempts to get my order entered, they replied with a statement that they
have
too much cell business to deal with hams.  Forget them.  I'm not sure why
they
still advertise in QST or any amateur mags after this!!!
73,
Chuck...K1KW

  ----- Original Message -----
  From: Robin Midgett
  To: Chuck Counselman ; towertalk@contesting.com
  Cc: Gary Smith
  Sent: Tuesday, September 17, 2002 7:06 PM
  Subject: Re: [Towertalk] US Towers..Lousy Support


  Along the same note, I've been trying to get US Towers to help me with a
  tower that I have & would like to refurbish. I have left six or more
  messages, sent E-mail after E-mail, and gotten only one response telling
me
  the tower should be replaced. I've gotten no return calls after leaving
  multiple messages over a span of five weeks. I guess they don't want to
  support their products, only sell new ones. I'll not consider purchasing
  one of their products again.


  At 06:43 PM 9/17/2002 -0400, Chuck Counselman wrote:
  >>>unfortunately, US Towers says they "don't have the yield strength"
  >>>for their masts....
  >>>73, David K4ZZR
  >
  >The building code in my area (eastern MA) requires 90-mph-wind survival,
  >so I sent email to US Towers (at the address given on their website)
  >asking whether any of their towers can survive 90-mph wind, and if so,
  >with how many sq. ft. of antenna on top, and with what guying.  I got an
  >unresponsive reply so I asked again.  This time I got no response at
  >all.  I conclude that no US Towers tower can survive 90 mph, even with no
  >antenna.
  >
  >On the Rohn website, you find very detailed wind-loading info.
  >
  >73 de Chuck, W1HIS
  >_______________________________________________
  >Self Supporting Towers, Wireless Weather Stations, see web site:
  >http://www.mscomputer.com
  >Call 888-333-9041 to place your order, mention you saw this ad and take
an
  >additional 5 percent off
  >any weather station price.
  >_______________________________________________
  >Towertalk mailing list
  >Towertalk@contesting.com
  >http://lists.contesting.com/mailman/listinfo/towertalk

  Thanks,
  Robin Midgett KB4IDC
  615-477-8976 cellular
  615-322-5836 office
  615-773-4198 home
  rmidgett@bellsouth.net
  robin.midgett@vanderbilt.edu

  _______________________________________________
  Self Supporting Towers, Wireless Weather Stations, see web site:
http://www.mscomputer.com
  Call 888-333-9041 to place your order, mention you saw this ad and take an
additional 5 percent off
  any weather station price.
  _______________________________________________
  Towertalk mailing list
  Towertalk@contesting.com
  http://lists.contesting.com/mailman/listinfo/towertalk



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_______________________________________________
Self Supporting Towers, Wireless Weather Stations, see web site:
http://www.mscomputer.com
Call 888-333-9041 to place your order, mention you saw this ad and take an
additional 5 percent off
any weather station price.
_______________________________________________
Towertalk mailing list
Towertalk@contesting.com
http://lists.contesting.com/mailman/listinfo/towertalk


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