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21. Re: [TenTec] Service (score: 1): Author: "John T. Gwin" <gwinatty@comcast.net>; Date: Tue, 21 Jun 2005 09:53:52 -0500; Oooops! My mistake. Not "intolerable", but "totally unacceptable". -W4SK _______________________________________________ TenTec mailing list TenTec@contesting.com http://lists.contesting.com/mailman/; /archives//html/TenTec/2005-06/msg00562.html (7,909 bytes)
22. [TenTec] service (score: 1): Author: JOHN <ku3g@yahoo.com>; Date: Tue, 8 Aug 2006 11:00:59 -0700 (PDT); In my brief experience with Ten Tec, what has impressed me the most is the ability to talk to someone.....most of the other companys ask you to describe the problem in an e-mail.....and usually their; /archives//html/TenTec/2006-08/msg00345.html (7,113 bytes)
23. Re: [TenTec] service (score: 1): Author: Wayne Nakata <wayne.nakata@gmail.com>; Date: Tue, 08 Aug 2006 14:04:16 -0400; Hi, I am very pleased with TenTec....I am extremely pleased in there support and quality of workmanship. I have owned 2 model 544's and sold one of them and I wish I still had it and 1 Paragon II. I; /archives//html/TenTec/2006-08/msg00346.html (7,899 bytes)
24. [TenTec] service (score: 1): Author: matthew martin <w8mjm@yahoo.com>; Date: Fri, 16 May 2008 15:51:51 -0700 (PDT); I bought a new Pegasus when the first came out. After two months of use the finals went out so I sent it to Ten Tec for repair. Turn around time was only two weeks. After thirteen months the finals w; /archives//html/TenTec/2008-05/msg00328.html (7,770 bytes)
25. [TenTec] Service (score: 1): Author: John Henry <jshenry1963@gmail.com>; Date: Mon, 4 Jan 2016 11:15:41 -0600; I've had a few emails questioning how the new TEN-TEC will handle service items that are currently at TEN-TEC. e.g. items shipped to them when they were RKR. The new owner is working on an announceme; /archives//html/TenTec/2016-01/msg00009.html (7,402 bytes)
26. Re: [TenTec] Service (score: 1): Author: Louis Ciotti <lciotti1@gmail.com>; Date: Mon, 4 Jan 2016 12:27:19 -0500; Where can we expect the announcement to be posted or is it dependant on the new website going live? _______________________________________________ TenTec mailing list TenTec@contesting.com http://li; /archives//html/TenTec/2016-01/msg00010.html (7,730 bytes)
27. [TenTec] Service (score: 1): Author: John Henry <jshenry1963@gmail.com>; Date: Tue, 5 Jan 2016 09:42:34 -0600; The same email address still works, but you might not get a response on short order. If you have a rig currently in the TEN-TEC service department, and want it back, you should send an email to servi; /archives//html/TenTec/2016-01/msg00049.html (7,696 bytes)
28. [TenTec] Service (score: 1): Author: John Henry <jshenry1963@gmail.com>; Date: Tue, 5 Jan 2016 09:45:02 -0600; Something Dishop posted on QRZ I find it relevant to copy/paste to this forum.... Let me clarify something: It takes one hour to look at the unit and return it without repair is 140. If the tech repa; /archives//html/TenTec/2016-01/msg00050.html (7,913 bytes)
29. Re: [TenTec] Service (score: 1): Author: Dennis Lintz <dlintz1967@icloud.com>; Date: Tue, 05 Jan 2016 10:51:41 -0500; Just sent 2nd email! Thanks john Sent from my iPhone _______________________________________________ TenTec mailing list TenTec@contesting.com http://lists.contesting.com/mailman/listinfo/tentec; /archives//html/TenTec/2016-01/msg00052.html (8,381 bytes)
30. Re: [TenTec] Service (score: 1): Author: Jim Vohland <n9vo@hotmail.com>; Date: Tue, 5 Jan 2016 11:07:14 -0500; Excellent explanation. I did not understand this from the first email I read. Entirely reasonable for initial hour and up to hour repair costing 140. If second hour is require, then it would be the 2; /archives//html/TenTec/2016-01/msg00055.html (9,170 bytes)
31. Re: [TenTec] Service (score: 1): Author: Mike Bryce <prosolar@sssnet.com>; Date: Tue, 5 Jan 2016 11:43:46 -0500; Thats how I figure it would be yesterday when John Henry posted the information. However there is one item Im still guessing at. for example: I send in my Eagle. They charge me $140 for opening my bo; /archives//html/TenTec/2016-01/msg00061.html (10,334 bytes)
32. [TenTec] Service (score: 1): Author: John Henry <jshenry1963@gmail.com>; Date: Tue, 5 Jan 2016 11:13:24 -0600; Re: will repair cost be based on whole hour increments or will it be billed in half or quarter rates? Mike Bryce WB8VGE Good question, I don't know the answer to that..... I'm sure that will get answ; /archives//html/TenTec/2016-01/msg00062.html (7,866 bytes)
33. Re: [TenTec] Service (score: 1): Author: "Rodney" <w3krq@dejazzd.com>; Date: Tue, 5 Jan 2016 13:51:08 -0500; I was Tech for a company, I had a company car and parts, when I called on some customers and explain our chargers they would say your not a Doctor,Surgeon, Lawyer. Something Dishop posted on QRZ I fi; /archives//html/TenTec/2016-01/msg00067.html (9,016 bytes)
34. Re: [TenTec] Service (score: 1): Author: "Paul Christensen" <w9ac@arrl.net>; Date: Tue, 5 Jan 2016 14:15:59 -0500; on some customers and explain our chargers they would say your not a Doctor, Surgeon, Lawyer." I am a lawyer and more often than not, clients still believe my time is free. The #1 offenders are phys; /archives//html/TenTec/2016-01/msg00068.html (8,803 bytes)
35. Re: [TenTec] Service (score: 1): Author: K4GM George <k4gm@k4gm.com>; Date: Tue, 5 Jan 2016 16:01:42 -0500; Like Paul W9AC I am an attorney and fully agree with his observations. When someone says something along the lines of "You mean you are charging just for talking to me" I usually point out that the c; /archives//html/TenTec/2016-01/msg00071.html (10,629 bytes)
36. Re: [TenTec] Service (score: 1): Author: Jim Vohland <n9vo@hotmail.com>; Date: Tue, 5 Jan 2016 16:21:02 -0500; I'm not an attorney but did stay in a Holiday Inn Express once. Seriously not sure you can compare needing an attorney to needing a repair on an actual product that I purchase. The system requires th; /archives//html/TenTec/2016-01/msg00072.html (11,048 bytes)
37. Re: [TenTec] Service (score: 1): Author: "rick@dj0ip.de" <Rick@DJ0IP.de>; Date: Wed, 6 Jan 2016 00:17:48 +0100; Jim, that was a silly comparison (percentage of purchase price), which I'll counter with another silly... Look at the cost of and Ink Jet printer then the cost of ink. If you need anything fixed, you; /archives//html/TenTec/2016-01/msg00073.html (12,605 bytes)
38. Re: [TenTec] Service (score: 1): Author: Jose F Ballester <jfballester@gmail.com>; Date: Tue, 5 Jan 2016 20:52:24 -0400; Rick is right. As a co-owner and GM of a business, I know firsthand - I sign all the checksRent, insurance, including product liability insurance, inventory taxes, phone, internet connection, externa; /archives//html/TenTec/2016-01/msg00075.html (13,703 bytes)
39. Re: [TenTec] Service (score: 1): Author: Gary J FollettDukes HiFi <dukeshifi@comcast.net>; Date: Tue, 5 Jan 2016 21:49:48 -0600; THANK YOU JOHN HENRY! Right to the point. Lets see, most radios depreciate about 30% in the first year (except Flex radios, whose depreciation rate is about 4 times that of Ten Tecs). At $1499 for an; /archives//html/TenTec/2016-01/msg00082.html (10,572 bytes)
40. [TenTec] Service (score: 1): Author: Spencer <w1gak@arrl.net>; Date: Wed, 6 Jan 2016 01:03:21 -0700; I sent my OMNI VII for repair under guarantee. I have no issues with TEN-TEC. I have 2 TEN-TEC radios, a ICOM and Yaesu. I use the OMNI because I don't need a brain book to use it. I have been using; /archives//html/TenTec/2016-01/msg00083.html (8,027 bytes)

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