Just a quick update: Samsung sent out another repair tech and this time they took video and planned on replacing the system board and touch panel again. The tech seemed to have a good sense of what w
I have found that posting an embarrassing note to Twitter, copied to Corporate, has repercussions up the food chain - they're terrified someone with a major follower-count will re-tweet and they hate
Also, if there is a group dedicated to your specific appliance, post there as well. When we had to escalate our order for our Jeep Rubicon THREE TIMES to get it built (they sat on all the parts for m