The general feeling in this thread seems to be that UPS has the final word.
That simply is not true. If you feel you have a reasonable case and were
denied a claim, you can always file a claim against the shipper in Small
Claims Court. A friend of mine owns a calibration business where he is
regularly shipping high value electronics gear to and from customers. UPS
has often denied claims that were clearly valid. The local court is
familiar with their practices and rules against them with great regularity.
On smaller claims, chances are they will decide to settle rather than endure
the expense and hassle of a court appearance.
K8AC
----- Original Message -----
From: "Eric Dobrowansky" <kk2ed@comcast.net>
To: <amps@contesting.com>
Sent: Saturday, February 26, 2005 9:32 AM
Subject: Re: [Amps] shipping damge
> I had a TS940S damaged a few years ago. My first attempt at a claim was
> denied. Then it took two weeks to get the supervisor to respond. Only
> after
> staying on him did my claim get approved. They never even showed up for
> the
> scheduled appointments to inspect the damaged goods.
>
> A friend who is a supervisor at UPS had told me that it is their policy to
> deny ALL claims when first reported. They will give you the runaround, and
> the so-called supervisors are the only ones who can over-ride this initial
> denial. They figure most folks give up after a little resistance.
>
> Eric
> KE2D
>
>
>
> _______________________________________________
> Amps mailing list
> Amps@contesting.com
> http://lists.contesting.com/mailman/listinfo/amps
>
_______________________________________________
Amps mailing list
Amps@contesting.com
http://lists.contesting.com/mailman/listinfo/amps
|