Eric's point is absolute nonsense -- anyone who doubts it should have to
sample the user support questions that a month brings. People aren't NOT
reporting problems, they aren't having problems that they can't solve.
That being said, stay tuned for the new installer, coming soon to a
computer near you. N1MM Logger will be easier than ever.
73, Pete N4ZR
At 03:05 PM 7/25/2005, Eric Hilding wrote:
>The problem is NOT with my new computer.
>
>FYI, I just got this direct from yet another contester:
>
> > I've seen the same thing while installing N1MM. Very confusing.
>
>Pete, N4ZR, commented:
>
> > I have only been helping with user support in N1MM Logger for about a year
> > now, but this is the first time that I have seen this complaint about the
> > installation routine (which was written by Microsoft).
>
>IMHO, most folks simply do not report problems, abandon the attempted
>install and confusion, and move on down the line to other choices...or,
>luckily muddle their way through. But once you've been burned and had to
>gothrough re-installation of other software that got affected, then you
>S-T-O-P. This, of course, does not help the developers. At some point,
>*someone* has to scream loud enough (that would be me ;-)
>
> > Another point - when Eric's complaint about installing the software
> > arrived, it was accompanied by a strongly worded "suggestion" that N1MM
> > Logger be significantly revised to support his notion of totally-automated
> > SSB contesting.
>
>It was a multi-tasking email (including a CW related query) that I made an
>effort to report the *detailed* problem...the resolution of which would
>help others, and had hoped for at least a response. Since I may be doing
>multi-op at at another NCCC station possibly switching to N1MM, I figured I
>had better at least familiarize myself with the program.
>
>Umh, my email also contained the following offer:
>
> > I can help you write text that will ABSOLUTELY enable an IDIOT to
>install without any mistakes or confusion.
>
>:-)
>
>Dave, K1TTT, wrote:
>
> > Watch for big changes in this area soon. A new basic installation and
> > automatic web update process are being tested that should make the whole
> > process much easier.
>
>That's great news for all. It is unfortunate that others didn't report the
>(maybe XP only?) problem earlier.
>
>Dennis, WB0WAO, wrote:
>
> > If you think all this is a mess now, just wait until MS Vista is released!
>
>Horrors! Maybe we need to send Bill Gates a copy of "Now You're Talking",
>N1MM, TRlog, WriteLog & others to practice "installing" (and using during
>the Alpha & Beta Test cycles :-)
>
>73...
>
>Rick, K6VVA
>
>
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