While I understand your situation I also know what keeping inventory does to
any business. The best example of inventory in a retail business lately is
the closing and restructuring of KMart stores. They stocked inventory.
WalMart has their supply chain keeping their inventory.
The outage of the model you want could indicate that is not a hot seller (or
that it is). Too bad that it was not immediately available. But I think
your main issue is how you were treated when you called. Only you know how
that call was handled. Often when I replay in my mind conversations that
didn't go well I find my attitude was involved. I often bring assumptions
to the conversation that aren't realistic. That can lead to the results you
describe.
You need to be the one to decide what radio to get. I suspect that the tech
specs of your next radio are less important than how it will make you feel.
The ARRL labs can't predict that. Good luck with your hard decision.
Keith Lodahl
KB9NUM NNN0ACS NNN0GCE ONE
President, Rock River Radio Club
ARRL Official Emergency Station
ARRL Public Information Officer
ARRL Volunteer Examiner
920-387-4675
kb9num@charter.net
> -----Original Message-----
> From: tentec-bounces@contesting.com
> [mailto:tentec-bounces@contesting.com]On Behalf Of J. Duffy Beischel
> Sent: Friday, July 04, 2003 8:08 AM
> To: tentec@contesting.com
> Subject: [TenTec] Why should I still order an Argo V?
>
>
> On Wednesday I decided to order the Argonaut V to take on
> vacation. Ordered
> it with the TCXO option and specified Fedex shipping in order to
> have it the
> next day. On Thursday, the Fedex guy came to the office - no
> Argo. Emailed
> TenTec and asked for the tracking number. Stan emailed me back to say the
> Argo with the TCXO option was out of stock and it would be two to three
> weeks more. I emailed Stan back and said the reason I specified Fedex was
> to have it the next day and that I should have been called on
> Wednesday and
> notified, or maybe been given the option of a non-TCXO unit. I had him
> cancel the order. He did. No apology or attempt to save the sale.
> Business must really be good at TenTec if they let customers walk
> so easily.
> After coming out of college years ago, I worked in retailing. I learned
> that the biggest sin in the retail business was to be out of stock. Hard
> to believe that TT let themselves get into an out-of-stock
> situation on such
> a new radio.
>
> So I have a few weeks to consider some other rigs. For less money, the
> IC-703 seems attractive. For about the same money, the FT-897 looks
> attractive. I never use a keyer so the internal keyer problems that some
> noted with the 897 is really not an issue and I use an external keyboard
> keyer for CW. QSK is not a big deal either. If I decide to
> reconsider the
> Argo, and still want to go through with the purchase, I think the hardest
> thing will be to go back and buy from a company that does not seem too
> concerned with getting my business.
>
> In any case, unless I buy a rig while traveling, no rig to take
> on vacation!
>
> Happy 4th!
>
>
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>
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