This is an all-too-common problem with small companies. They want a web
presence, and they don't have a lot of money, so they take the lowest bid
they can get to have "some guy" do it. They don't give a lot of deep thought
to the fact that a website takes continuous maintenance, especially a retail
website with constantly changing product offerings and inventory status.
Well, "the guy" who did the website disappears, gets a real day job, or
whatever -- and the company can never get hold of him when they need him.
More than likely, nobody in the company actually knows how to write advanced
HTML code using today's high-level web design tools, which in any case they
don't have. So they're stuck until... whenever.
It could even be that the original "some guy" website designer never gave
anybody at the company the FTP login and password to access the source files
on the server -- in which case, they couldn't update the site even if they
knew how.
This exact thing happened to my daughter, a graduate interior designer, on
her first website. It does happen. Obviously, I don't know that this is what
is happening with THIS website, but... could be.
Anyway, my sympathies. Good luck.
Bill W5WVO
-----Original Message-----
From: Glen Zook
Sent: Saturday, January 01, 2011 00:15
To: amps@contesting.com
Subject: [Amps] Russian tubes and QRO-Parts
It seems that there is a problem with the QRO-parts website information. I
ordered a pair of the GI-7bT tubes and they have not arrived. So, I sent an
E-Mail using that feature on the website. The reply that I received says
that even though the website says those tubes are in stock in Dallas, Texas,
they are not and instead of the promised 3 to 5 days delivery time it is
more like 2 to 4 weeks delivery time from Russia. I did not inquire about
any of the other products that are supposed to be in stock here in Texas.
However, I do wonder if they are really in stock in the United States.
Also, I was informed that the U.S. "contact" person is on vacation and will
not return until after 4 January 2011. Again, there is no indication on the
website of this. I did recommend that the website be updated to tell the
truth about the shipping point.
Glen, K9STH
Website: http://k9sth.com
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