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[CQ-Contest] ICE - FB customer service!

Subject: [CQ-Contest] ICE - FB customer service!
From: w2up@itw.com (Barry Kutner)
Date: Fri Jan 30 11:45:48 1998
I recently purchased a 5 band bandpass filter unit from ICE, and there 
was a problem with one of the band filters. I sent the unit back to 
them, and they found a shorted capacitor.

Not only did the unit turn around within a week, but there was a $10 
bill enclosed with a note saying it was reimbursement for my shipping 
costs!

Thanks guys!

73 Barry

--
Barry Kutner, W2UP                            Internet: w2up@itw.com
Newtown, PA                                   Frankford Radio Club

                                           


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