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RE: [Karlnet] KN50 packet loss bug

To: "'Karlnet Mailing List'" <karlnet@WISPNotes.com>
Subject: RE: [Karlnet] KN50 packet loss bug
From: "Phillip Britt" <phil@wideband.net.au>
Reply-to: Karlnet Mailing List <karlnet@WISPNotes.com>
Date: Thu, 22 Jan 2004 10:56:29 +1100
List-post: <mailto:karlnet@WISPNotes.com>
We have around 15,  KN-50 units deployed at this stage and are finding
them really good, no duds so far.  Some of our links are within 2km's
others are out at 15km, and another ISP we work with has one running at
27km.

Are you using the karlnet software to measure the packet loss or are you
doing a straight dos ping test?

Cheers,
Phil Britt
Wideband Networks Pty Ltd
www.wideband.net.au

-----Original Message-----
From: karlnet-bounces@WISPNotes.com
[mailto:karlnet-bounces@WISPNotes.com] On Behalf Of Andy Henckel
Sent: Thursday, 22 January 2004 10:50 AM
To: Karlnet Mailing List
Subject: RE: [Karlnet] KN50 packet loss bug


Yeah.. what the heck ? 
I got my first KN-50 unit today for testing.   85% packet loss over the
wireless interface!!! With 1000ms pings when they did finally go
through. 

This was 3/4 of a mile from my tower site.  perfect LOS. perfect signal
quality. 
I ended up installing a KN-100 unit with no problems whatsoever. 

Is everyone having this problem, or is my luck such that I would pull a
Lemon on the first try?

Please advise, 

Andy

-----Original Message-----
From: KarlNet Support [mailto:support@karlnet.com]
Sent: Wednesday, January 21, 2004 3:36 PM
To: Karlnet Mailing List
Subject: RE: [Karlnet] KN50 packet loss bug


Paul,

I understand this is frustrating and we are and have been attempting to
resolve it as quickly as possible. We always appreciate factual,
complete and consistent information in regards to issues of this nature.
As soon as the issue has been specifically identified and addressed the
appropriate actions will be taken for resolution.


KarlNet Technical Support http://www.karlnet.com/Support/Supportmain.htm
614-822-5275 x 128
mailto://support@karlnet.com

-----Original Message-----
From: karlnet-bounces@WISPNotes.com
[mailto:karlnet-bounces@WISPNotes.com]On Behalf Of Paul Horak
Sent: Wednesday, January 21, 2004 2:40 PM
To: karlnet@WISPNotes.com
Subject: [Karlnet] KN50 packet loss bug


Can anyone at Karlnet give us an update on progress
with this? Do you want everyone who is suffering from
it to report it directly to you? I haven't bothered to
report our problems as clearly others have already
contaced Karlnet and you are already working on it.
However, I need the fix as fast as anyone else so I
assume that you will release it as soon as it is
available?

Cheers,

Paul


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